Delivery

Processing Time

Orders are processed within 2 business days after payment confirmation.



Delivery Time

Delivery typically takes 3-7 business days, depending on your location.

Shipping Costs

We offer free shipping on all orders over €75 for Portugal and Spain. For orders below this amount, shipping costs will be applied.



Tracking

Once your order ships, you'll receive a tracking number via email to monitor your
package's journey.



International Shipping

We ship to select international destinations. Additional customs fees and taxes
may apply depending on your country's regulations.



Returns Policy

Return Window

You may return products within 14 days of receipt, provided they are in perfect condition and in their original packaging with all tags attached.

Return Process

To initiate a return, please contact us at support@padelmotion.com with your order
number and reason for return. We'll
provide you with return instructions.



Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases of
defective products or shipping errors.



Refunds

After we receive and approve your return, refunds will be processed within 7 business
days using the original payment method.



Exchanges

We're happy to exchange items for a different size or model, subject to availability.

Warranty

Point 1

All padel rackets and equipment come with a manufacturer's warranty against defects in materials and workmanship for 30 days from the date of purchase.

Point 2

Warranty does not cover damage resulting from misuse, accidents, or normal wear and tear.

For any questions regarding our shipping and returns policy, please fill the following formulary

  • Free Shipping

    Enjoy free shipping on orders above 75€ to Portugal and Spain! Shop now and save on delivery fees. Fast, reliable, and at no extra cost to you.

  • 30 Days Return Policy

    We offer a 30-day money-back guarantee on all purchases. If you're not fully satisfied, simply return it for a full refund.

  • Secure Checkout

    Shop safely with our secure checkout. Your payment information is encrypted and protected.