Términos y condiciones
Terms & Conditions
1. INTRODUCTION
Welcome to PADEL MOTION ("we," "our," or "us"). These Terms and Conditions govern your use of our website (1rucpp-u1.myshopify.com) and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
2. ACCEPTANCE OF TERMS
By accessing our website, browsing our products, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.
3. PRODUCTS AND PRICING
3.1 Product Information
We strive to display our padel products as accurately as possible. However, we cannot guarantee that your device's display of colors accurately reflects the actual product colors. Product images are for illustrative purposes only.
3.2 Pricing
All prices are listed in Euros (EUR) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. The price applicable to your order will be the price displayed at the time of checkout.
3.3 Stock Availability
All products are subject to availability. We will inform you as soon as possible if the products you have ordered are not available, and we will not charge you for these products.
4. ORDERING AND PAYMENT
4.1 Order Placement
When you place an order, you are making an offer to purchase the products. All orders are subject to acceptance and availability. We reserve the right to refuse any order without giving reasons.
4.2 Order Confirmation
After placing an order, you will receive an email acknowledging that we have received your order. This does not mean that your order has been accepted. Your order constitutes an offer to buy a product. All orders are subject to acceptance by us, and we will confirm acceptance by sending you an email confirming that the products have been dispatched.
4.3 Payment Methods
We accept various payment methods as indicated on our website. By submitting an order, you represent and warrant that you are authorized to use the designated payment method.
4.4 Payment Security
All payment information is encrypted using secure socket layer technology (SSL). We do not store credit card details nor do we share customer financial details with any third parties.
5. SHIPPING AND DELIVERY
5.1 Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination. These costs will be displayed before you confirm your order.
5.2 Delivery Times
We aim to deliver products within the estimated timeframes indicated on our website. However, delays may occasionally occur due to unforeseen circumstances. We are not responsible for delays caused by customs clearance procedures or other factors beyond our control.
5.3 Risk of Loss
The risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
6. RETURNS AND REFUNDS
6.1 Return Policy
You have the right to return products within 14 days of receipt without giving any reason. To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.
6.2 Return Process
To initiate a return, please contact us at [your email address] with your order number and details of the items you wish to return. We will provide you with instructions on how to return the products.
6.3 Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
6.4 Damaged or Defective Items
If you receive damaged or defective items, please contact us immediately. We will arrange for the return and replacement of the items at our expense.
7. WARRANTY
7.1 Manufacturer's Warranty
All padel rackets and equipment sold on our website are covered by the manufacturer's warranty. The warranty period varies by brand and product and is specified on the product page.
7.2 Warranty Claims
To make a warranty claim, please contact us with details of the defect and proof of purchase. We will guide you through the warranty claim process according to the manufacturer's policy.
7.3 Exclusions
The warranty does not cover damage resulting from misuse, accidents, normal wear and tear, or any modification made to the product by the customer.
8. INTELLECTUAL PROPERTY
8.1 Website Content
All content on our website, including text, graphics, logos, images, and software, is the property of PADEL MOTION or its content suppliers and is protected by international copyright laws.
8.2 Trademarks
All trademarks, service marks, and trade names used on the site are trademarks or registered trademarks of PADEL MOTION or their respective owners.
8.3 Use Restrictions
You may not reproduce, distribute, modify, display, or use any content from our website without our prior written permission.
9. USER ACCOUNTS
9.1 Account Creation
You may need to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and password.
9.2 Account Security
You are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
9.3 Account Termination
We reserve the right to terminate or suspend your account at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties, or for any other reason.
10. LIMITATION OF LIABILITY
10.1 Disclaimer
To the fullest extent permitted by law, PADEL MOTION disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
10.2 Limitation
In no event shall PADEL MOTION be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or products.
10.3 Maximum Liability
Our maximum liability to you for any losses shall be limited to the amount paid by you for the products giving